DFO Home Page

General Info:
(Parking, Shuttle Bus, Dining, Lost & Found, Instrument Check)

Frequently
Asked Questions (FAQ)

Tickets

FESTIVAL TIPS & FREQUENTLY ASKED QUESTIONS (FAQ)

Festival Rules & Tips:

• Wristbands/Tickets -- You must wear your wristband (ticket) at ALL times while attending the festival.

• Dance Floors/Shoes: Wear only soft-soled, non-street shoes on all wooden dance floors. Well-cushioned shoes are recommended at the City Center.

• NO Smoking or Alcohol, please.

• Children 12 and Under, Must Be Accompanied and Supervised by Adults at All Times. Children must wear their ticket wristbands. (You may wish to write your name and cell number on their band, should you be come separated.)

• Jamming: Please be considerate. Permitted areas only (Hotel Lobby may have restrictions). Do not play outside workshop room doors, High Rock, or block a passageway. Gallery and pavilion can be used for late-night jam sessions. You *cannot* jam in the stairwells or hotel rooms after 10pm.

• Areas Free to the Public -- the Pavilion, Parting Glass Pub, Hotel Gallery are open to the general public at no charge. Areas for workshops and dances require a ticket. All attendees with tickets are welcome to attend any event.

• Coats & Boots -- There are a limited number of coat racks in the Paul Rosenberg Dance Hall (Rm D), and in some areas of the hotel. There is NO coat-check room. You are responsible for your possessions. If you lose something, please report it to the Lost & Found at the Info Desk in the City Center lobby. (See Lost & Found info below.)

INFORMATION TABLE -- is located in the City Center for bus schedules, venue and parking maps, program books, lost & found, simple first aid, event schedules and general help.

PARKING -- streets and lots are noted on the Festival Parking & Venue map . Hilton Hotel charges a fee for parking. City Center parking lot (off Maple Ave) is free. Do NOT park in designated "no-parking" areas. Cars will be towed. Obey all "handicap" and "snow emergency" postings on city streets. Venue shuttle bus service is available on Saturday and Sunday, at the City Center. Buses travel up and down Broadway, stopping at hotels/inns, and most Flurry Venues, or drop-off points. (Shuttle information is available in the back inside page of program book's parking/venue map.)

SHUTTLE SERVICE / REMOTE PARKING -- free shuttle buses are provided for Flurry attendees for some Hotels on Broadway and event locations not in walking distance. FREE remote parking is also available at the Saratoga Racino parking lot, with free bus service (CDTA) to and from the lot. Tell bus driver that you are a flurry attendee, and ride for free. SEE DIRECTIONS FOR MORE DETAILS.

DINING -- The Hotel offers a buffet in the Gallery for breakfast, lunch or dinner. Union Grillle Restaurant is located off the Gallery. The City Center offers light snacks in the City Center Snack Shack. A variety of local restaurants and cafe's are within walking distance on Broadway and side streets throughout Saratoga Springs.

LOST & FOUND -- Festival Lost & Found is located at the Information Table in the City Center. All items not claimed at the end of the festival will be held for three months, after which, items in good condition will be donated to charity. To report a lost item after the festival, contact the * *.

INSTRUMENT CHECK -- CLICK HERE for details about secure day and night storage for all musicians throughout the weekend.

FAQ -- Frequently Asked Questions

GENERAL INFORMATION

Q: Is this event mostly/only for people who dance?
A: The Flurry is for everyone! Whether you dance (at any level, or wish to learn) or just enjoy good music, concerts and performances, there's something for everyone, any age. There are many beginner-oriented events, family events, and craft vendors.

Q: Are there family events?
A: We have several sessions for families and young children (storytelling, singing, games, and dance). Events are coded as to the type of audience/participants and the skill level. Anything that has a code with "[F]" is geared toward families and young children. A code with "[T]" is something geared specifically toward teens.

Q: Do I need special dance shoes?
A: We recommend soft-soled, clean shoes (not worn outdoors) on all dance floors. This helps preserve the floors, and cuts down on dust. Many people bring a second pair of comfortable, soft-soled shoes just for dancing. If you do not have a second pair, please clean your shoes well, before walking on any dance floor.

Q: Do you have to pre-register for events or workshops?
A: No. Just purchase a ticket for a day, night, all-day, or all-weekend. We never sell out of tickets at the door (Advance sales are time-limited).

Q: Are there craft vendors?
A: Yes, a limited number selling clothes, jewelry, dance shoes, music-realated crafts/instruments, soaps and other items. We also have a Festival Sales table where you can purchase performer's cd's, tapes, music books -- as well as festival-related items such as t-shirts, hats, mugs, bags, etc. Vendor space is limited.

TICKETS FAQ

NOTE: We cannot process credit cards at the Festival. "At-Door" Tickets are cash or check, only. "Full-Festival" tickets are available online for a limited time, via PayPal (you do not need a PayPal account) until deadline date (usually late January).

Q: How do I obtain advance tickets?
A: Check our Tickets page (usually late December-late January) for purchase instructions by mail, or limited online orders.

Q: Can I order advance tickets for someone else?
A: Yes, but you can only pick up tickets under your name. If you are ordering together, but arriving separately, notify us of the names of ALL in your party, and we will gladly hold tickets under individual names.

Q: Why can't discounted Student/Child tickets be mailed to me in advance?

A: Visual ID is required for student/child tickets. However, Seniors who are DanceFlurry Organization members do not require ID.

Q: What is the turn-around time for processing Flurry tickets?
A: Ticket orders are processed in the order in which they are received. All orders will be mailed by the Friday before the Festival weekend. We cannot, in the constraints of time, confirm receipt of your order. Your cancelled check is your receipt.

If you are concerned about receiving your ticket on time, have it held at the City Center Box Office. For tickets ordered online, please recheck the ordering address before submitting your order!
ALSO NOTE:  If you order close to the deadline, and think that your MAILED ticket will not reach you in time, you should request that we hold your ticket (at time of purchase) for pickup at the Advance Ticket window.

Q: I can't make it. Can I get a refund on advance discount tickets?
A: There are no refunds for tickets ordered online. For paper form orders, please see the "Ticket Refund" page for information on how to get a refund before the refund cut-off date. NOTE: You may resell your ticket to someone else.

Q: What if I forget or misplaced my tickets?
A: You must purchase a new ticket at the festival. If you find your lost tickets, you may get a refund for your replacement purchase, by returning your *unused* original tickets. See the Ticket page for contact information.

Q: Can tickets bought for one day be exchanged for another?
A: You may make an even exchange at the door, provided you make the exchange *before* the time period of the tickets you hold.

Q: How should one pay for tickets if living in Canada?
A: All tickets must be paid for in U.S. funds. In the past, Canadian participants have sent Money Orders or Bank Checks from a U.S. fund account. We will hold your tickets at the advance ticket table, since mailing may be delayed.

Q: Does my young child need a ticket?
A: Ages 5 and under are free. All children, six and over require a ticket (wristband). Young children MUST wear their wristbands at all times, and those 12 and under MUST be supervised. (We also suggest that you create a nametag for your young child, with the child's name and parent's name and cell phone written on it, in the unlikely event that you become separated.)

Q: Do you run out of at-door tickets?
A: No. All tickets are available at the door, the weekend of the festival at the City Center Lobby.

Q: I just want to listen to the music. Are there different costs for observer vs. participant?
A: Listening to a dance band and not dancing, is just like going to a concert. All dance & workshop venues require a ticket to enter. HOWEVER: There are a few Festival areas open to the public free of charge. These are the Hilton Hotel Pavilion (presentations/scheduled jams), Hilton Hotel Gallery (vendors, jamming, food), and the Parting Glass Pub (concerts).